Description
Rapid Response When It Matters Most
Our emergency cyber incident response call out service provides immediate expert assistance during active cyber incidents — helping you contain threats, minimise damage, and begin recovery. emergency cyber incident response
What’s Included
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Initial Remote Triage – Quick assessment of the situation to identify scope and severity.
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Containment Guidance – Steps to limit further damage and secure critical systems.
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Forensic Data Collection – Capture of key evidence for investigation and compliance purposes.
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Coordination Support – Liaison with your internal teams, IT providers, or relevant authorities as required.
How It Works
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Call Us – Provide a brief outline of the issue.
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Engagement Agreement – Confirmation of terms and estimated initial hours.
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Immediate Action – Remote support begins within the agreed response window.
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Handover – Clear status update and recommendations for next steps.
Pricing & Terms
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£200/hour (minimum 4 hours).
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Time is billed in 1-hour increments after the first 4 hours.
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Rates exclude travel; on-site work can be arranged if required.
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Payment is due upon invoice; emergency work is prioritised for accounts in good standing.
Important Notes
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Service is focused on containment, initial remediation, and guidance — full recovery or rebuild work may require a separate engagement.
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Availability subject to existing workload and retainer client priorities.
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Not a substitute for pre-incident preparedness; consider our Incident Readiness Kit for proactive planning.
Link to NCSC incident management guidance: https://www.ncsc.gov.uk/collection/incident-management
