PRIVACY POLICY

Home / PRIVACY POLICY

PRIVACY POLICY

Effective Date 11/04/2025
Company Name Lateral Edge Ltd
Registered Address 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Website https://lateraledge.co.uk
Contact Email [email protected]


1. INTRODUCTION

Lateral Edge Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and handling your information in an open and transparent manner. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. DATA CONTROLLER

Lateral Edge Ltd is the data controller for the purposes of this policy. We determine how and why your personal data is processed.


3. WHAT INFORMATION WE COLLECT

We may collect and process the following types of personal data

  • Name, email address, and contact details

  • Company and role

  • Payment and billing information

  • Login details and audit logs

  • Technical and usage data such as IP address, browser type, device data

  • Cookies and analytics data (see Section 9)


4. HOW WE COLLECT YOUR INFORMATION

We collect your information when

  • You fill in forms on our website or platform

  • You subscribe to our services or mailing list

  • You contact us by email or phone

  • You browse our website (via cookies and tracking tools)


5. LEGAL BASES FOR PROCESSING

We process your personal data only where permitted by law. These bases include

  • Performance of a contract

  • Legitimate interests such as service delivery, security, fraud prevention

  • Compliance with legal obligations

  • Consent for marketing where applicable


6. HOW WE USE YOUR DATA

We use your personal data to

  • Provide and manage our services

  • Invoice and process payments

  • Communicate with you about your account or updates

  • Monitor service usage and performance

  • Maintain security and investigate misuse

  • Comply with legal obligations


7. DATA SHARING

We do not sell or rent your data. We may share it with

  • Our employees and contractors under strict access controls

  • Trusted third-party subprocessors such as payment processors, CRM tools, hosting providers

  • Law enforcement or regulators where required

All subprocessors are subject to data processing agreements that meet UK GDPR standards.


8. DATA RETENTION

We retain personal data only as long as necessary for the purposes set out above, or as required by law. After this period, data is securely deleted or anonymised.


9. COOKIES AND TRACKING

We use cookies and similar tracking technologies to

  • Improve website functionality

  • Understand visitor usage patterns

  • Provide a better user experience

You can control cookies through your browser settings. For more detail, see our Cookie Policy.


10. INTERNATIONAL TRANSFERS

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place such as standard contractual clauses or adequacy decisions.


11. YOUR RIGHTS

You have rights under data protection law including

  • The right to access and correct your personal data

  • The right to request erasure known as the right to be forgotten

  • The right to object to or restrict processing

  • The right to data portability

  • The right to lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at [email protected]


12. SECURITY MEASURES

We implement appropriate technical and organisational measures to protect your data including

  • Encryption of sensitive data

  • Secure data centres and cloud infrastructure

  • Access controls and staff training

  • Regular security assessments and penetration testing


13. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.


14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services implies acceptance.


15. CONTACT

For any questions or concerns about this policy or your data

  • Email [email protected]

  • Mail Lateral Edge Ltd, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ


Privacy Policy Version v1.0
Last Updated 11/04/2025

Schedule Appointment

Fill out the form below, and we will be in touch shortly.
Contact Information
Vehicle Information
Preferred Date and Time Selection